Perhaps attempting to distract from the revelation
that management knew about the shortcomings in the 737 MAX’s onboard
computer that killed hundreds of passengers in two crashes within six
months, Boeing was quick to embark on an internal witch hunt this summer,
wielding the big stick of cancel culture against its own employees.
Communications chief Niel Golightly resigned after just six months with
the company over a 33-year-old article he’d written arguing against
women serving in the military. While he claimed the piece no longer
reflected his views, it was nevertheless “embarrassingly wrong and offensive,” Golightly said - to applause from the CEO, who boasted about the company’s “unrelenting commitment to diversity and inclusion in all its dimensions.”
Boeing’s planes may still be horrifically unsafe, but at least doomed passengers can die content that the airplane manufacturer has “zero tolerance for bigotry of any kind.”
Boeing 737 MAX: Internal documents reveal staff mocking regulators, management (DW)
The disclosed emails and messages are yet another
embarrassment for the US aircraft manufacturer after two deadly crashes.
Employees said they could mislead regulators to get the now-grounded
737 MAX certified.
10 January 2020
Boeing internal documents released Thursday by US lawmakers have revealed employees knew about problems with pilot training for the 737 MAX and tried to conceal them from federal aviation regulators.
The
communications also show that Boeing employees bragged that they could
get the now-grounded aircraft certified with minimal training for pilots
by misleading US regulators about problems with the simulators.
"This
airplane is designed by clowns, who in turn are supervised by monkeys,"
said an employee in 2017, apparently in reference to senior management
and/or regulators.
The documents include exchanges among Boeing
test pilots that highlight problems with the simulators reproducing
actual flight conditions, Boeing said.
Now open to the public,
the once-secret documents could further derail the company's reputation
and deteriorate relations with regulators as the former bestselling
grounded jetliner waits to restart operations.
Read more: Airbus topples Boeing as biggest plane maker
Deadly crashes
Boeing, one of the world's largest plane makers, has had its entire 737 Max fleet grounded since March 13 last year.
The
737 MAX was involved in two deadly crashes that killed a total of 346
people in late 2018 and early 2019. Hundreds of MAX aircraft were
grounded after the fatal accidents of Ethiopian Airlines and Indonesia's
Lion Air as a result of a series of failures.
Investigations of
the two crashes have focused primarily on the Maneuvering
Characteristics Augmentation System, an automated flight control system.
Insider information
The latest set of internal Boeing communications were given to the FAA and Congress in December but were only released Thursday.
"Would
you put your family on a MAX simulator trained aircraft? I wouldn't,"
another Boeing employee wrote to a colleague in another exchange. "No,"
the colleague answered.
"I still haven't been forgiven by God for
the covering-up I did last year," one employee wrote in a message from
2018, in reference to dealing with the US Federal Aviation Authority
(FAA).
"I know but this is what these regulators get when they
try and get in the way. They impede progress," another wrote in August
2015.
Read more: Boeing's woes unlikely to open gap in market for rivals
Boeing response
In
response to the released documents, Boeing said in a statement, "Some
of these communications relate to the development and qualification of
Boeing's MAX simulators in 2017 and 2018." The company said it sent the
internal documents to lawmakers for the purpose of transparency.
Boeing is now working to make changes to its automated control system at the request of the FAA.
On December 23, the company replaced chief executive Dennis Muilenburg
with its chairman, David Calhoun, after the board decided a change in
leadership was necessary to "repair relationships with regulators,
customers and all other stakeholders" amid the protracted 737 MAX
crisis.
FAA response
FAA spokesperson
Lynn Lunsford said the regulator found no new safety risks that have not
already been uncovered as part of the FAA's demands for changes.
''Any
potential safety deficiencies identified in the documents have been
addressed,'' said Lunsford, adding that the simulator mentioned in the
communications has already been checked three times in the last six
months.
Peter DeFazio, chairman of the House Transportation Committee, accused Boeing of putting profit over safety.
"They
paint a deeply disturbing picture of the lengths Boeing was apparently
willing to go to in order to evade scrutiny from regulators, flight
crews, and the flying public, even as its own employees were sounding
alarms internally,'' said DeFazio, adding that the documents detail
"some of the earliest and most fundamental errors in the decisions that
went into the fatally flawed aircraft.''
The grounding of the MAX
will cost Boeing billions in compensation to families of passengers
killed in the crashes and airlines that canceled thousands of flights.
mvb/ng (AP, AFP)
https://www.dw.com/en/boeing-737-max-internal-documents-reveal-staff-mocking-regulators-management/a-51950981